Ring a Link operates Local Link bus services on behalf of the National Transport Authority (www.nationaltransport.ie) in Counties Carlow, Kilkenny, Wickow and in South Tipperary, as well as operating the www.ringalink.ie website, all from offices located in Unit4, Cillín Hill, Dublin Road, Kilkenny, R95 A4VP, Ireland.
This page informs you of our (Ring a Link’s) policies regarding the collection, processing, and disclosure of personal data when you use our Service and or when you are contracted by us to operate transport services.
We use your data to provide transport services. By using the service, you agree to the collection and use of sufficient personal information to provide transport services. This personal information will be collected and stored in accordance with this policy. An up-to-date version of this document is available at www.ringalink.ie/privacy-policy
Information Collection, Storage and Processing
We collect several different types of personal information in order to provide fixed-route and demand-responsive transport services. The specific requirements of demand-responsive services are can be found in this description: www.ringalink.ie/demand-responsive-transport/
Types of Data Collected
In order to use our service, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include:
- Date of Birth
- E-mail address
- Phone number
- Address, including EirCode
- Free Travel Pass Number
- Service usage history
We may also collect information how the Service is accessed and used. This This usage data may include records of transport services used, locations travelled from and to, and account information relating to fares paid.
Use of Data
Ring a Link uses the collected data for the following purposes:
- To provide and maintain the service
- To notify you about changes to the service
- To provide support for the service
- To analyse service use information to help us to improve the service
Transfer Of Data
Personal data you provide to us will be stored and processed on servers located only in the Republic of Ireland, and in full compliance with European General Data Protection legislation 2016/679.
Some of your personal data may be transferred to transport companies sub-contracted by Ring a Link to operate bus transport services. Only those items of personal data required to provide transportation services shall be transferred to such companies.
If you are located outside the Republic of Ireland you provide us with personal information, please note that we transfer the data, including Personal Data, to the Republic of Ireland for storage and processing.
While no method of computerised data security is completely secure, we, Ring a Link, take every precaution to ensure that our methods for retrieving, storing and processing your data are as secure as possible.